TO: John Nilas, Customer Relations, BOQ
Dear Mr Nilas
Thank you for your letter of 14th April. You must be an escapee from the Public Service. The message in your letter very clearly is: "There's no reason for it. It's just policy" Do you really think I or anybody else is going to be happy with that response to a complaint? I have pointed out two idiotic policies of the bank (No names on receipts and the barring of credit-card payments of fees) WITH THE GENERAL IDEA THAT YOU MIGHT CONSIDER CHANGING THEM. And if you are too wooden for that, you could at least have the courtesy to explain to me the wonderful wisdom behind the existing policies.
You must WANT shareholders to embarrass your chairman at the AGM
About Me
- jonjayray
- I am a 5'10" tall, jocular former university teacher aged 70 at the time of writing in early 2014 who still has a fair bit of hair. I am Australian born of working class origins and British ancestry. My doctorate is in psychology but I taught mainly sociology (Research Methods) in my 14 years as a university teacher. In High Schools I taught economics. I have taught in both traditional and "progressive" (low discipline) High Schools. My main interests are blogging, classical music, history, the stockmarket, current affairs and languages. I have been married four times to four fine women with whom I am still on amicable terms. I have one son born in 1987. I am totally non-sporting and have never owned a firearm. My brother has enough guns for the whole family. I did however enjoy my weapons training in the Army. Fuller biographical notes here