Monday, September 10, 2007

TO: Banking Ombudsman, Re: case 90290

Dear Sir/Madam,

Thank you for your letter of 7th.

It is my contention that the term "telegraphic" IMPLIES immediate transfer. As it was, a more honest description would have been "Delayed". I think this is straight deception.

Show that you are not just a front for the banks and try to approach this from the customer's viewpoint. If you perform your functions poorly you will be replaced by a statutory body. I will certainly be making representations to that effect when the new government comes to power