TO: Banking Ombudsman, Re: case 90290
Dear Sir/Madam,
Thank you for your letter of 7th.
It is my contention that the term "telegraphic" IMPLIES immediate transfer. As it was, a more honest description would have been "Delayed". I think this is straight deception.
Show that you are not just a front for the banks and try to approach this from the customer's viewpoint. If you perform your functions poorly you will be replaced by a statutory body. I will certainly be making representations to that effect when the new government comes to power
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