Saturday, July 14, 2007

TO: Gavin Watts, Bank of Qld

Dear Mr Watts,

For a manager of customer relations, you are most disappointing. I have your totally irrelevant letter of 11th. I asked for an explanation, not a legal argument.

Please try again. You ARE allowed to think, you know. You have shown you can use italics. See if you can do more.

Absent an intelligent response from you I will have to refer the matter to the Banking Ombudsman. He is generally sympathetic to requests for information and explanation

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